Holidays mentioned below may affect your regular collection schedule. Service days that fall on or after a recognized holiday (listed below) will be delayed one day that week. Service days that fall before a recognized holiday are not affected and will remain on schedule. If a holiday is not mentioned in the schedule, your trash and recycling collections will not be affected.
Collection Time:To be sure of service, please have your Parks & Sons barrel(s) out at the curb by 5:30 a.m. on your pick up days as trucks will start collecting at that time.
Barrel Placement:The front of the barrel(s) must be facing the street. Please do not place barrels near vehicles, fences, mailboxes, etc. that might be damaged by the automated arms (provide at least four feet of clearance in all directions from any obstacle). Placing barrels near obstacles may prevent your trash from being collected.
Multiple Barrels:If you have two or more barrels, please place them at the street spaced at least four feet apart to leave room for the automated arms to grasp the barrels.
Containment:Bag and tie all trash before placing in the barrel. All trash must be contained in your barrel(s) provided to you by Parks & Sons and cannot protrude more than one foot beyond the barrel. Trash not contained in your barrel(s) will not be collected.
Unacceptable Waste:Remodeling/construction debris, dirt, rocks, cement, or roofing shingles cannot be taken with the regular collection. If you need to dispose of these types of items, please contact Customer Service to make special arrangements (additional charges will apply).
Hazardous Waste:Materials such as motor oils, tires, car batteries, chemicals, and paint cannot be placed in the regular trash as they are considered hazardous. For proper disposal methods, contact Customer Service or click on the Hazardous Waste link.
Large/Bulk Item Disposal:If you have an excessive amount of trash or large items to be disposed of, review the Bulk Collection page or contact Customer Service to arrange for a special pickup and pricing. Fees are dependent on the volume, size of item(s), etc.
Returned checks:For every returned check, a fee will be assessed to the account each time it is returned. Service may be suspended and/or terminated without notice if an account has a history of returned checks, or the returned check was remitted to pay a past due balance on the account.
Check remittance:When submitting a check as payment, you authorize Parks & Sons to use information from your check to make a one-time electronic fund transfer (EFT) from your account. When this information is used from your check to make an EFT, funds may be withdrawn from your account as soon as the same day payment is received and your financial institution will not return the original check.
Credit/Debit cards:To pay your bill using a credit or debit card, you may submit payment online using the My Account portal or call Customer Service. Parks & Sons currently accepts Visa, MasterCard, and Discover.
Automatic Payment:Enroll in our Auto Pay service to have your account balance automatically deducted from your credit or debit card account.
Late PaymentA late fee of will be charged on any outstanding balances that are past due. Late fees are subject to change at any time and without prior notice. Charges will be assessed on any unpaid balance remaining after the due date as indicated on the billing statement.
Correspondence:Do not mail correspondence or service requests with your payment. Correspondence may be sent utilizing the following methods: MAIL: Parks & Sons of Sun City, Inc., 11217 W. Nevada Ave., Youngtown, AZ 85363. FAX: (623) 977-7518. EMAIL: firstname.lastname@example.org. Please be sure to include your name, service address, contact information, and the best time to be reached.
Payment:To ensure proper credit, please return your stub with remittance. If you choose to pay your bill utilizing your bank’s online payment system, please be sure to reference your account number (located on the front of this remittance stub). It is not necessary to mail the payment stub if paying via your bank’s online payment system.
Service suspension/termination:All billing will reflect current charges and any delinquent amount. If the past due amount is not paid by the date indicated on the invoice, no further notice will be provided and service may be suspended and/or terminated for non-payment. Once stopped for non-payment, there will be a fee to resume service and payment will be required in the form of cash, money order, or credit/debit card to avoid a waiting period. Accounts that have a recurring history of service termination for non-payment may require an additional deposit prior to service re-activation.
Service changes:Modifications to your service must be requested in person, over the phone, or in writing. If you must stop your service for any reason, please be sure to contact Customer Service in advance as you will continue to be billed until such notification is received and processed.
Where should I place my barrel(s) for collection?
Where should I place my container on collection day?
- Place the container at the curb, no more than 2 feet from the street
- Container lid opening should face the street with the handles facing toward your house
- Area surrounding your container should be clear of vehicles, mailboxes, plants, overhead wires, etc. Our drivers should be able to easily access your container using the automated equipment.
- If you have two or more containers, please place them at least 4 feet apart
What should I do if I am moving?
How do I add or remove services?
How do I reactivate my service once it has been stopped?
What should I do if my collection is missed?
- Containers out at the curb no later than 5:30 am the day of service
- The area surrounding your container is clear of vehicles, mailboxes, shrubbery, overhead wires, etc.
- Container is not overloaded (all refuse should be inside the container with the lid closed)
- Hazardous waste is not thrown in the container
What items should not be placed in my container?
- Dirt, rock, concrete, construction debris, or sod (click here for disposal options)
- Flammable materials such as oil, gas, or paint (click here for disposal options)
- Hot ashes or coals
- Hazardous materials (click here for disposal information)
What should I do if my equipment needs repair?
What if I have more refuse than will fit into my container?
- Arrange for a one-time extra collection on your container
- Request more containers at your location
- Schedule a bulk collection