Remote Support

Parks & Sons offers the ability for users to request support for assistance accessing online tools. To request support, simply click on the appropriate button below based on your computer’s operating system.

Disclaimer: By requesting and accepting a remote session from a Parks & Sons of Sun City, Inc. (Parks & Sons) representative to remotely assist you with a technical related issue, you accept responsibility for any changes made to the desktop content or system settings. Parks & Sons does not assume and is not responsible for any liability for the linking and viewing of any desktop content, the operation of the Parks & Sons contracted support software, or system performance. Parks & Sons recommends for your security and privacy that you exit any applications you have open that displays content such as personal or confidential information before initiating a remote support session with a Parks & Sons representative. Parks & Sons further recommends that you remain seated at your desktop throughout the entire remote session. Your data is important to us. It is up to you to ensure that you backup your data on a regular basis. Parks & Sons will not be held responsible for any data loss if any occurred during or after a remote session. If you require help in setting up a backup procedure for your data please contact an IT professional for further assistance. Parks & Sons continuously undertakes to take the utmost care when in use of your computer. However, Parks & Sons cannot guarantee that our service will resolve your problem or that attempting to rectify your technical issue will not cause additional problems requiring an on-site call.