BILLING   

Parks & Sons does not operate on a part-time basis. Once service is started on a home it is continuous. Service may be stopped only if the home is vacant for at least one year and our office is notified in advance. Continuous service is a protection for you the homeowner, helps to keep our city clean, and allows us to keep annual rates for trash collection one of the lowest in the area.

Should you sell your home, please notify Customer Service to avoid any confusion in your billing.

Returned checks: For every returned check, a $15.00 fee will be assessed to the account each time it is returned. Service may be suspended and/or terminated without notice if a) an account has a history of returned checks, or b) the returned check was remitted to pay a past due balance on the account.

Check remittance: When submitting a check as payment, you authorize Parks & Sons to use information from your check to make a one-time electronic fund transfer (EFT) from your account. When this information is used from your check to make an EFT, funds may be withdrawn from your account as soon as the same day payment is received and your financial institution will not return the original check.

Credit/Debit cards: To pay your bill using a credit or debit card, you may call Customer Service. Parks & Sons currently accepts Visa, MasterCard, and Discover. If paid over the phone, a $5.00 convenience fee will be charged to your account.

Correspondence: Do not mail correspondence or service requests with your payment. Correspondence may be sent utilizing the following methods: MAIL: Parks & Sons of Sun City, Inc., 11217 W. Nevada Ave., Youngtown, AZ 85363. FAX: (623) 977-7518. EMAIL: service@parksandsons.com. Please be sure to include your name, service address, contact information, and the best time to be reached.

Payment stub: To ensure proper credit, please return your stub with remittance. If you choose to pay your bill utilizing your bank's online payment system, please be sure to reference your account number (located on the front of this remittance stub). It is not necessary to mail the payment stub if paying via your bank's online payment system.

Service suspension/termination: All billing will reflect current charges and any delinquent amount. If the past due amount is not paid by the date indicated on the invoice, no further notice will be provided and service may be suspended and/or terminated for non-payment. Once stopped for non-payment, there will be a fee to resume service and payment will be required in the form of cash, money order, or credit/debit card to avoid a waiting period. Accounts that have a recurring history of service termination for non-payment may require an additional deposit prior to service re-activation.

Service changes: Modifications to your service must be requested in person, over the phone, or in writing. If you must change your service for any reason, please be sure to contact Customer Service in advance as you will continue to be billed until such notification is received and processed.


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